KnowBe4
Service Description
KnowBe4 is a cybersecurity awareness training and simulated phishing platform that helps to empower users to make smarter decisions around cybersecurity. The platform is available for all staff within PSUs.
Security Awareness and Training Efforts
Security Domain
CIS Control 14 – Security Awareness and Skills Training
NIST CSF – Protect: Awareness and Training (PR.AT)
NIST 800-53 – Awareness and Training
- Provides a user-friendly solution for delivering training and phishing campaigns
- Helps raise cybersecurity awareness among PSU staff
- Promotes cybersecurity awareness and reduces the prevalence of incidents
- Supports NCDPI Digital Learning Plan for PSUs and Schools
PSU Time Commitment
Upfront/Setup: 2 hours
Ongoing: 4-8 hours per month
How to get this service
NCDPI KnowBe4 Onboarding Process Updates
- If you are interested in receiving onboarding support from the KnowBe4 team for either completing the basic first steps of your KnowBe4 console or elevating your usage to the next level, please use this request form to start the process. One of the members from our KnowBe4 team will reach out to you depending on your indicated needs and console maturity level.
Point of Contact
Name: Friday Institute on behalf of the NCDPI K-12 Cybersecurity Program
Email: knowbe4_ncdpiadmins@lists.ncsu.edu
Additional Resources
- KnowBe4 2024 Cybersecurity Awareness Month Customer Resource Kit
- KnowBe4 Cybersecurity Awareness Month 2024 Weekly Planner
- KnowBe4 K-12 ’24-’25 Recommended Training Plan
- NCDPI K-12 Cybersecurity Program – PSU KnowBe4 Startup Guide
- The Security Culture How-to Guide by KnowBe4
- Seven Steps To Improve Your Organization’s Security Culture
- Password Security Resource Kit from KnowBe4
- Use these resources to help protect your organization against password-related threats
- Security Awareness and Culture Professional (SACP) Certification
- This vendor-neutral certification recognizes professionals who work and exhibit competency in the development, assessment, management and maintenance of Security Awareness Programs. (Potential exam discounts available on KnowBe4 website)
- KnowBe4 Security Awareness Training Blog
- KnowBe4 for Families (FREE)
- Children’s Interactive Cybersecurity Activity Kit
- This activity kit consists of a workbook with puzzles and games, a poster and a video module featuring KnowBe4’s security awareness hero Captain Awareness.
- No enrollment or accounts to manage, just link from your PSU website
- Home Internet Security Awareness Course (access code: homecourse)
- This course is designed to assist all members of your family in making wise decisions when it comes to internet usage.
- Learn steps you can take to reduce the risks your family faces from online threats, as well as how to secure your home network, especially if working from home.
- No enrollment or accounts to manage, just link from your PSU website
- Children’s Interactive Cybersecurity Activity Kit
Governance Information
- NCDPI will be set up as the parent account for each PSU, giving NCDPI access to view each PSU’s dashboard for visibility and reporting purposes.
- School Connectivity will be providing periodic reports to the State Board of Education on the rate of utilization and other evidence of efficacy to evaluate the value of this resource for future use.
- As the KnowBe4 Account owner, NCDPI is the authority to make configuration, campaigns, and/or any other changes to the KnowBe4 console on behalf of the PSU. In general, NCDPI will not make any such changes without appropriate communication to the PSU admins in advance.
- KnowBe4 cannot make changes to the PSU configurations without approval from NCDPI
- NCDPI can direct and authorize KnowBe4 to make changes on behalf of the PSUs